Written By: Joseph Atamian
Who worked: Juan, Riley, Joe
Flow of Business and Ticket Times: When I first arrived at Sa-Ten, the shop was empty. It was quite foggy outside and seemed as if it was going to be a slow day. I took advantage of this and did my weekly Restaurant Depot trip, but about 3 minutes before I was back Alexandria called me saying we were SWAMPED. A 10-person order was rang up and severely put us behind. We had a full board and tickets hanging from the printer. In the thick of things, Alexandria even helped us in the kitchen. Ticket times were up to 25 minutes, due to: the large order, everyone coming in at once, some tickets being rung up for here, but were actually to go. As soon as the pop was taken care of, ticket times went back down to 10-12 minutes and Riley and I took over prep while Juan stayed on the line, being able to hold it down himself!
2 Staff members that stood out (why/how):
Juan really does a great job on the line and taking control of the shift when needed!
ALEXANDRIA!!!! so nice to have an extra hand from the front! there were 3 baristas and Al, so it didn't hurt the front, and helped us soooooooo much. Thanks again, Al!
R&M needs: new toaster is working great! also got a new scale today at restaurant depot, could probably use 1 more scale. depending on how well this one works I will buy another one, or a different style/model if it isn't up to par for us.
86'd items/ need more: as of 4:50 pm, we have nothing 86'd.
Any prep need attention for next shift?: we need to do a couple toasts (1 EBS, 1 Anchovy), teriyaki sauce, shoebox of carrots, toasted walnuts!
Who worked: Juan, Riley, Joe
Flow of Business and Ticket Times: When I first arrived at Sa-Ten, the shop was empty. It was quite foggy outside and seemed as if it was going to be a slow day. I took advantage of this and did my weekly Restaurant Depot trip, but about 3 minutes before I was back Alexandria called me saying we were SWAMPED. A 10-person order was rang up and severely put us behind. We had a full board and tickets hanging from the printer. In the thick of things, Alexandria even helped us in the kitchen. Ticket times were up to 25 minutes, due to: the large order, everyone coming in at once, some tickets being rung up for here, but were actually to go. As soon as the pop was taken care of, ticket times went back down to 10-12 minutes and Riley and I took over prep while Juan stayed on the line, being able to hold it down himself!
2 Staff members that stood out (why/how):
Juan really does a great job on the line and taking control of the shift when needed!
ALEXANDRIA!!!! so nice to have an extra hand from the front! there were 3 baristas and Al, so it didn't hurt the front, and helped us soooooooo much. Thanks again, Al!
R&M needs: new toaster is working great! also got a new scale today at restaurant depot, could probably use 1 more scale. depending on how well this one works I will buy another one, or a different style/model if it isn't up to par for us.
86'd items/ need more: as of 4:50 pm, we have nothing 86'd.
Any prep need attention for next shift?: we need to do a couple toasts (1 EBS, 1 Anchovy), teriyaki sauce, shoebox of carrots, toasted walnuts!
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